Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you use our services.

Information You Provide

• Account Information: Name, email address, company name, job title, and password when you create an account.
• Contact Information: Information you provide when you contact us, book a demo, or submit inquiries.
• Payment Information: Billing address and payment details (processed securely by our payment processor).
• Usage Data: Information about how you use our platform, including data quality configurations and rule settings.

Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers, and IP address.
• Log Data: Access times, pages viewed, referring URL, and other standard log information.
• Analytics Data: Usage patterns and feature adoption metrics to improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events offered by Neomir
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Enable enhanced functionality and personalization.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request limitation of processing your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at legal@neomir.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: