These Terms and Conditions ("Terms") govern your access to and use of the Neomir platform and services. By accessing or using our services, you agree to be bound by these Terms. These Terms are governed by the laws of Switzerland.
By accessing or using the Neomir platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, you must not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In that case, "you" and "your" refer to that entity.
Neomir provides a data quality platform that enables organizations to monitor, validate, and improve the quality of their enterprise data. Our Service includes:
AI-powered features: Certain features of the Service use artificial intelligence and machine learning models to detect anomalies and generate insights. These features are designed to support your decision-making and are not infallible. Neomir does not accept liability for decisions made by you or your organization based on AI-generated outputs. You remain responsible for independently verifying any AI-generated results before acting on them.
Third-party integrations:The Service supports integration with third-party systems and data sources. The availability and performance of such integrations depend on those third-party services and are outside Neomir's control. Neomir accepts no liability for disruptions caused by changes to or unavailability of third-party APIs or services.
To access certain features of the Service, you must register for an account. When you register, you agree to:
You agree not to:
The Service and its original content, features, and functionality are and will remain the exclusive property of Neomir AG. The Service is protected by copyright, trademark, and other laws of Switzerland and foreign countries.
Subject to your compliance with these Terms and payment of applicable fees, Neomir grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes during the term of your subscription.
You retain ownership of any data you submit to the Service. By submitting data, you grant us a limited license to process such data solely to provide the Service to you. We acquire no rights in your data beyond those necessary to deliver the Service.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for ensuring that you have all necessary rights and consents to submit data to the Service, and that your use of the Service complies with all applicable data protection laws, including the Swiss nFADP and, where applicable, the EU General Data Protection Regulation (GDPR).
Where Neomir processes personal data on your behalf as part of delivering the Service, Neomir acts as a data processor and you act as the data controller. Such processing is governed by a Data Processing Agreement ("DPA") which forms part of your subscription agreement with Neomir. The DPA sets out the subject matter, duration, nature, and purpose of the processing, the type of personal data involved, and your rights and obligations as controller. If you require a copy of the DPA, please contact legal@neomir.com.
Each party ("Receiving Party") may receive confidential information from the other party ("Disclosing Party") in connection with the use of the Service. "Confidential Information" means any information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. This includes, without limitation, your data, business processes, technical configurations, and pricing information.
The Receiving Party agrees to: (a) keep the Confidential Information strictly confidential; (b) not disclose it to any third party without the prior written consent of the Disclosing Party, except to employees or contractors who need to know it to perform obligations under these Terms and who are bound by equivalent confidentiality obligations; and (c) use it solely for the purposes of exercising its rights or fulfilling its obligations under these Terms.
These obligations do not apply to information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was already known to the Receiving Party prior to disclosure; (iii) is independently developed by the Receiving Party without use of the Confidential Information; or (iv) is required to be disclosed by law or court order, provided that the Receiving Party gives the Disclosing Party prompt written notice where lawfully permitted.
Access to the Service is subject to payment of the fees set out in your subscription agreement. All fees are invoiced in Swiss Francs (CHF) unless otherwise agreed in writing. Invoices are issued in advance of each subscription period and are payable within 30 days of the invoice date.
We strive to ensure the Service is available 24/7. However, we do not guarantee uninterrupted or error-free access and may temporarily suspend the Service for maintenance, updates, security patches, or other operational reasons. We will make reasonable efforts to provide advance notice of scheduled downtime via email or in-platform notification.
Neomir does not accept liability for any losses or damages arising from unplanned downtime, service degradation, or the unavailability of third-party integrations. Specific uptime commitments, if any, are set out in your subscription agreement.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, Neomir expressly disclaims all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Neomir does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from use of the Service will be accurate or reliable; or (d) any errors in the Service will be corrected.
Nothing in these Terms excludes or limits warranties or liability that cannot be excluded under mandatory provisions of Swiss law.
To the maximum extent permitted by applicable law, Neomir AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Service.
Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total fees paid by you to Neomir in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits Neomir's liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under mandatory provisions of Swiss law.
You agree to indemnify and hold harmless Neomir AG and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) your infringement of any third-party rights in connection with data you submit to the Service.
Neither party shall be liable to the other for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond that party's reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government action, cyberattacks on upstream infrastructure providers, epidemics, or failures of third-party telecommunications or internet services ("Force Majeure Event").
The affected party shall notify the other party as soon as reasonably practicable upon becoming aware of a Force Majeure Event and shall use reasonable efforts to mitigate its effects. If a Force Majeure Event continues for more than 60 consecutive days, either party may terminate the affected subscription upon written notice, without liability to the other party.
Termination for cause: Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 14 days of receiving written notice specifying the breach.
Termination for convenience:Either party may terminate these Terms at the end of the current subscription period by providing at least 30 days' written notice prior to the renewal date.
Suspension: Neomir reserves the right to suspend your access to the Service without prior notice in cases of serious breach, non-payment after a written reminder, or where continued access poses a security risk to the Service or other users.
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Zug, Switzerland.
If you are a consumer located in the EU, you may also have the right to bring proceedings before the courts of your country of residence under mandatory provisions of EU consumer protection law.
We reserve the right to modify these Terms at any time. If a revision is material - such as changes to pricing, liability, data handling, or your rights - we will provide at least 30 days' written notice prior to the new terms taking effect, via email or in-platform notification. Non-material changes (such as corrections, clarifications, or formatting updates) may take effect immediately upon posting.
Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you may terminate your subscription in accordance with Section 14.
If you have any questions about these Terms, please contact us at: